-
We launched the Draft U.S. Web Design Standards last September, and over the next month, we plan to explore various topics related to design standards. In this post, we detail how our user research informed the decision decisions we made.
Continue reading about How design consistency helps users navigate federal websites -
One of the most common questions we receive is: Should I integrate the Draft U.S. Web Design Standards into my existing project? The answer is: it depends.
Continue reading about How to integrate the Draft U.S. Web Design Standards into existing projects -
To celebrate Sunshine Week, we’re highlighting some groundbreaking open government work by the Department of the Treasury, one of 18F’s partner agencies.
Continue reading about How user archetypes informed the Draft U.S. Web Design Standards -
Since our launch of the Draft U.S. Web Design Standards last September, hundreds of people have provided feedback on the project through GitHub issues and via email. We’ve received dozens of feature requests as well as over 400 contributions from the open source community.
Continue reading about Making the Draft U.S. Web Design Standards better through your feedback -
We're publishing a full report to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. Today we end the series with a look at what we’ll focus on in the next stage of research.
Continue reading about Designing services that are accessible, transparent, and easy for all to use -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll share what people think about before deciding to share personal information with the government.
Continue reading about What people think about before deciding to share personal information with the government -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll detail when people decide to trust the federal government and how they view the federal government vs. private companies.
Continue reading about Trust as a two-way street between the government and the people it serves -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we'll talk about how choice overload affects decision-making.
Continue reading about Too many options make complicated decisions harder -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail the need for transparency in government so that the public can “see” the process they’re undergoing when they’re interacting with federal agencies and programs.
Continue reading about Transparency within government helps build public trust -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail how people interact with the government using proxies.
Continue reading about How people use proxies to interact with the federal government -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail how people learn to navigate government services and what barriers exist to accessing services.
Continue reading about How people learn to navigate government services -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail the strategies people use when interacting with the government.
Continue reading about Strategies people use when interacting with the federal government -
Over the next two weeks, we’re publishing a full report with findings from our research to better understand the public's overall experience interacting with the federal government and their attitudes about sharing information with government agencies. In today’s installment, we detail our initial research questions and what we learned.
Continue reading about What we learned after interviewing dozens of people about their interactions with the federal government -
Today, we’re publishing a full report with findings from our research on the Federal Front Door, as well as a microsite that will contain future research findings related to these topics. In the coming days, we’ll also be publishing the complete report on the 18F blog.
Continue reading about Informing the future of the Federal Front Door -
This Valentine’s Day, we’re sharing some love from the Standards, which include a library of open source UI components and a visual style guide for U.S. federal government websites. These tools — and these Valentine’s Day cards — follow industry-standard web accessibility guidelines and use the best practices of existing style libraries and modern web design.
Continue reading about Happy Valentine's Day from the U.S. Web Design Standards team -
Over the last several months, staff from General Service Administration’s USAGov and 18F teams have been talking to Americans around the country about the good, the bad, and the ugly of interacting with their federal government. The goal of the research is to gain a better understanding of how we can build a better “front door” to the federal government by building new digital services and enhancing existing ones.
Continue reading about Learning how to build a better “front door” for the federal government -
The U.S. Web Design Standards is the U.S. government’s very own set of common UI components and visual styles for websites. It’s a resource designed to make things easier for government designers and developers, while raising the bar on what the American people can expect from their digital experiences.
Continue reading about Introducing the U.S. Web Design Standards