Our work

See how we’ve helped agencies deliver value to the American people.

Since 2014, 18F has worked with federal, state, and local agencies to improve the user experience of government. Get in touch to talk about how we can work together.

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Case studies

U.S. Forest Service

Make land permits available online

Using prototypes and modular contracting to help the Forest Service buy and develop an online permitting system.
Alaska Department of Health and Social Services

Modernize access to healthcare

Introducing modern digital methods to the State of Alaska’s eligibility system modernization project.
Department of Justice

Transform the process for civil rights complaints

Developing a user-friendly online submission experience for the civil rights complaint portal.
U.S. Tax Court

Make it easier to resolve tax disputes

Developing a new petition and document-filing experience for taxpayers without lawyers, and a better case management workflow for Tax Court employees.
Department of the Treasury

Implementing a government-wide law

Implementing the Digital Accountability and Transparency Act with one of the largest government-wide agile projects ever undertaken.
Department of State

Redesign an essential tool

Combining our technical expertise with USKPA's program knowledge to improve the tracking of rough diamonds.

“

18F’s philosophy to build everything openly by default has been a key success factor in our ability to build credibility with the external stakeholders who have been critical of us previously. More importantly, this way of building facilitates innovation in an eco-centric manner as opposed to just within the government or a few entities.

—Christina Ho, Former Deputy Assistant Secretary
Office of Accounting Policy & Financial Transparency, Department of the Treasury

Some agencies we’ve worked with

U.S. Air Force
U.S. Army
U.S. Marine Corps
U.S. Navy
Centers for Medicare and Medicaid Services
Consumer Financial Protection Bureau
Department of Agriculture
Department of Education
Department of Health and Human Services
Department of the Interior
Department of Justice
Department of State
Department of the Treasury
Federal Bureau of Investigation
Federal Election Commission
Federal Emergency Management Agency
Federal Retirement Thrift Investment Board
General Services Administration
National Geospatial-Intelligence Agency
National Institute of Standards and Technology
National Oceanic and Atmospheric Administration
National Science Foundation
The Library of Congress
U.S. Tax Court
Environmental Protection Agency
National Aeronautics and Space Administration
National Archives and Records Administration
Nuclear Regulatory Commission
Office of Management and Budget
Office of Personnel Management
Alaska Department of Health and Social Services
California Child Welfare Digital Services
State of Vermont Agency of Human Services
Securities and Exchange Commission
Small Business Administration
Social Security Administration
U.S. Postal Service