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18F is a technology and design consultancy for the U.S. Government, inside the government.

18F partners with agencies to improve the user experience of government services by helping them build and buy technology.

Get in touch
“We engaged with 18F, and it was a game-changer for us. They came in and helped the IT team and business owners get involved in the agile development process. It changed our whole methodology.”

— Alec Palmer
FEC’s Chief Information Officer

We support your mission

As an office within the General Services Administration, we know how to work with government. Federal, state, and local governments can partner with 18F to deliver projects that fulfill their mission, stay within budget, and use leading technology practices.

What 18F can do

Modernize software development processes while introducing good agile and human-centered design practices to your agency

Improve public-facing services like websites or applications

Digitize and streamline internal systems to save time and increase accuracy

Featured projects

  • Federal Election Commission

    Easy-to-use campaign data

    Rethinking how the Federal Election Commission provides data, instructions, and legal resources to the public.

  • Department of the Treasury

    Implementing a government-wide law

    Implementing the Digital Accountability and Transparency Act with one of the largest government-wide agile projects ever undertaken.

  • General Services Administration

    Better tools for better research

    An efficient way for contracting officers to search past government contracts for fair hourly rates.

Some agencies we’ve worked with

    • Health and Human Services
    • U.S. Air Force
    • Department of Justice
    • Department of the Interior
    • State of Wisconsin
    • Office of Management and Budget

See more agency partners

Recent blog posts

  • Andrew Hyder Government Service Improvement Award recognizes commitment to serving the public

    TTS annually awards the Andrew Hyder Government Service Improvement Award to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public's experience with government. This award commemorates the life and work of Andrew Hyder, a consulting software engineer at 18F who tragically passed away in 2021. Andrew was a community organizer who brought together activists, technologists, community members, and others to improve the way that governments delivered services to those in need. As we open the 2023 award nomination period to those in TTS internally, we’d like to recognize the work of 2022 honorees Jessica Dussault (18F) and Will Cahoe (10x).

  • “Hi” from the 18F design chapter

    Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques."

  • 18F Checks In With the DAWSON Project at the U.S. Tax Court

    The United States Tax Court is an independent federal court that settles disputes between taxpayers and the Internal Revenue Service. Since the 1980s, the Court has used a modified commercial software product to manage its operations. In December 2020, the Court introduced DAWSON, a modern open-source case management system developed with assistance from an industry partner and 18F. DAWSON streamlined Court operations and changed the way the public interacts with the Court.