At 18F, we like to keep in touch with our project partners. 18F partnered with the Centers for Medicare and Medicaid Services (CMS) from December 2017 to June 2020 on the development of a product called eAPD. We caught up with Jerome Lee of CMS, the product owner of eAPD.
18F is a technology and design consultancy for the U.S. Government, inside the government.
18F partners with agencies to improve the user experience of government services by helping them build and buy technology.
— Alec Palmer
FEC’s Chief Information Officer
We support your mission
As an office within the General Services Administration, we know how to work with government. Federal, state, and local governments can partner with 18F to deliver projects that fulfill their mission, stay within budget, and use leading technology practices.
What 18F can do
Modernize software development processes while introducing good agile and human-centered design practices to your agency
Improve public-facing services like websites or applications
Digitize and streamline internal systems to save time and increase accuracy
Rethinking how the Federal Election Commission provides data, instructions, and legal resources to the public.
Implementing the Digital Accountability and Transparency Act with one of the largest government-wide agile projects ever undertaken.
An efficient way for contracting officers to search past government contracts for fair hourly rates.
Some agencies we’ve worked with
- Health and Human Services
- U.S. Air Force
- Department of Justice
- Department of the Interior
- State of Wisconsin
- Office of Management and Budget
Recent blog posts
Improving inclusion, continuously: how we iterated on our bot to promote more inclusive and thoughtful language
In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture.
When we talk about "innovation" in government tech, what do we mean? 18F surveyed multiple digital innovation groups in cultural heritage institutions and federal agencies on this very question. As an innovation group ourselves, the results both challenged us and strengthened our confidence in the importance of trying new approaches in the government space.