Delivery is the strategy.

18F builds effective, user-centric digital services focused on the interaction between government and the people and businesses it serves. We help agencies deliver on their mission through the development of digital and web services. Our newly formed organization, within the General Services Administration, encompasses the Presidential Innovation Fellows program and an in-house digital delivery team.

We’re doers, recruited from the most innovative corners of industry and the public sector, who are passionate about driving efficiency, transparency, and savings for government agencies and the American people. We make easy things easy, and hard things possible.

< news />

Posted on .

Tagged / PIF / CareerOneStop /

When the Employment and Training Administration’s CareerOneStop team set out to redesign the career, training, and job resources sections of the CareerOneStop site, they didn’t immediately begin rewriting code. Instead, they embraced a user-centered approach that focused on the user experience (UX). Read on to learn more about their findings.

Continue reading “New Resources at CareerOneStop”...

Posted on .

Tagged / 18F / speaker series / design / user research /

Last Friday, consultant and author Steve Portigal left behind the California sunshine to speak at the 18F headquarters. Steve — principal at Portigal Consulting, author, podcaster, and ramen aficionado — expounded on the topic of bad ideas: Namely, how they add value to the creative process and why we should seek them out.

Continue reading “Five Ways to Turn a Bad Idea into a Great One: Steve Portigal Event Recap”...

Posted on .

Tagged / how we work / 18F / team / join us /

You can find 18F in DC, San Francisco, Chicago, Dayton, and New York. Our rapidly growing team is home to a variety of roles, including these: Software Makers, Experience Designers & Researchers, DevOps, Visual and Interaction Designers, Writers & Content Strategists, Product Managers and whatever other skills you can bring to the team.

Continue reading “We Are Hiring”...

< team />

< contact />

Leave us your name and email if you'd like more information about the way we work.

Your privacy and security are important to us, we'll only share your information as described in GSA's Privacy and Security Notice.