Delivery is the strategy.

18F is an office inside the General Services Administration that helps other federal agencies build, buy, and share efficient and easy-to-use digital services. We’re a team of technology experts that work with agencies to diagnose problems and then work alongside agency teams to find the right solutions.

Headquartered at 18 and F streets in Washington, D.C., we’re an office of federal employees acting as a civic consultancy for the government. We’re transforming government from the inside out, creating cultural change by working with teams inside agencies who want to create great services for the public.

what we do

We deliver solutions to your problems. The first step in that process is always a thorough exploration of the challenges facing your agency and your users, but the solution can be found down any number of different paths. The constant is that 18F will gather the right experts for the job, work hand-in-hand with your team, use modern techniques, and talk with real users throughout the process to make sure we’re building the right thing, not just any thing.

We deliver:

  • Custom products to solve your problems
  • Innovative ways to buy technology
  • Platforms built for government
  • A path to becoming a digitally-powered organization
  • Modern digital service techniques

Learn more about what we can do for your agency.


Posted on .

by CM Lubinski and Becky Sweger

Tagged / data act / best practices / technical guides /

Last week we wrote about how we diffuse knowledge through shared interests and sharing best practices on the micro-purchase project. This week, we’ll focus on some of the lessons learned during the (completed) DATA Act prototype.

Continue reading “DATA Act prototype: Simplicity is key”...

Posted on .

by Melody Kramer

Tagged / staff profiles / user research / calc /

All throughout the summer, we’ll be profiling members across the 18F team. Mark Trammell joined 18F in May 2016 after stints at Twitter, Sonos, Digg, Paypal, and Obama for America. He currently works on CALC, a tool that helps the federal contracting community make faster, smarter buying decisions.

Continue reading “Mark Trammell: Unlocking the true potential of public service”...

Rather than wait for knowledge to naturally diffuse through team changes, we try to kick-start the process through shared interest groups, tech talks, and documents highlighting some of the more interesting design decisions our developers make. Today, we'll focus on some of the core architectural philosophiesbehind the Micro-purchase project.

Continue reading “Micro-purchase’s design philosophy: Do one thing well”...