We support your mission
As an office within the General Services Administration, we know how to work with government. Federal, state, and local governments can partner with 18F to deliver projects that fulfill federal rules, stay within budget, and provide excellent value to the public.
While our consulting work serves the needs of a particular customer, managing one of our products means we are responsible for a shared service used by many of our partners. Managing one of the products and platforms means thinking beyond any individual customer. This work requires that we constantly evaluate market needs, ensure the product matches those needs, and support the business side of product management.
In the previous post, we wrote about how product management works in Path Analysis and Experiment & Iterate phases. In this post, we’ll discuss how 18F product managers support our partner agencies who are procuring the services of industry contractors to help achieve their mission.
At 18F, we partner with federal agencies to improve the user experience of government. We bring our product management skills to bear during these engagements to build digital services in line with our partners’ missions. When working with an agency, identifying the right problem focus on is often the first challenge. That’s why we have Path Analyses (PA): short engagements to survey the landscape and align everyone on a path forward.