Delivery is the strategy.

18F is an office inside the General Services Administration that helps other federal agencies build, buy, and share efficient and easy-to-use digital services. We’re a team of technology experts that work with agencies to diagnose problems and then work alongside agency teams to find the right solutions.

Headquartered at 18 and F streets in Washington, D.C., we’re an office of federal employees acting as a civic consultancy for the government. We’re transforming government from the inside out, creating cultural change by working with teams inside agencies who want to create great services for the public.

what we do

We deliver solutions to your problems. The first step in that process is always a thorough exploration of the challenges facing your agency and your users, but the solution can be found down any number of different paths. The constant is that 18F will gather the right experts for the job, work hand-in-hand with your team, use modern techniques, and talk with real users throughout the process to make sure we’re building the right thing, not just any thing.

We deliver:

  • Custom products to solve your problems
  • Innovative ways to buy technology
  • Platforms built for government
  • A path to becoming a digitally-powered organization
  • Modern digital service techniques

Learn more about what we can do for your agency.


Rather than wait for knowledge to naturally diffuse through team changes, we try to kick-start the process through shared interest groups, tech talks, and documents highlighting some of the more interesting design decisions our developers make. Today, we'll focus on some of the core architectural philosophiesbehind the Micro-purchase project.

Continue reading “Micro-purchase’s design philosophy: Do one thing well”...

Posted on .

by Alan Brouilette

Tagged / research / how we work / agile /

The CALC team is an agile team of four — six if you count the Scrummaster and the Product Owner — building a simple means to load price data into the original CALC tool. They’re an Agile team, which means everybody pitches in on everything to some degree, and here, in their own words, is some reflection on what happened when they all scrubbed in on the discovery phase.

Continue reading “What happens when the whole team joins user interviews”...

Posted on .

by Melody Kramer

Tagged / staff profiles / engineering / college scorecard /

Holly Allen came to 18F from Dreamworks Animation and the Public Library of Science. She joined 18F in pursuit of a way "to use technology to address big societal problems." After hearing about the U.S. Digital Service and 18F from US Chief Technology Officer, Megan Smith, she was inspired to join.

Continue reading “Holly Allen: Helping engineer a better 18F”...