Delivery is the strategy.

18F is an office inside the General Services Administration that helps other federal agencies build, buy, and share efficient and easy-to-use digital services. We’re a team of technology experts that work with agencies to diagnose problems and then work alongside agency teams to find the right solutions.

Headquartered at 18 and F streets in Washington, D.C., we’re an office of federal employees acting as a civic consultancy for the government. We’re transforming government from the inside out, creating cultural change by working with teams inside agencies who want to create great services for the public.

what we do

We deliver solutions to your problems. The first step in that process is always a thorough exploration of the challenges facing your agency and your users, but the solution can be found down any number of different paths. The constant is that 18F will gather the right experts for the job, work hand-in-hand with your team, use modern techniques, and talk with real users throughout the process to make sure we’re building the right thing, not just any thing.

We deliver:

  • Custom products to solve your problems
  • Innovative ways to buy technology
  • Platforms built for government
  • A path to becoming a digitally-powered organization
  • Modern digital service techniques

Learn more about what we can do for your agency.


Posted on .

by Melody Kramer

Tagged / staff profiles / 18f team / how we work /

Bret Mogilefsky spent most of his career working in the game development industry. He came to the government seeking the best way he could have a big impact and do big good.

Continue reading “Bret Mogilefsky: Finding the big good in”...

Posted on .

by Andre Francisco and Will Sullivan

Tagged / agency work / epa / eregulations /

Today, the Environmental Protection Agency (EPA) began asking the public to comment on a new proposed rule that would affect how the EPA tracks hazardous waste as it moves around the country. This rule is also the pilot of the new notice and comment feature of the eRegulations platform.

Continue reading “New pilot aims to streamline notice and comment process”...

This is the second in a series of three blog posts that provide a step-by-step guide to how we led the inception workshop.

Continue reading “Buying better digital products part 2: Setting the product vision and strategy”...