Delivery is the strategy.

18F is an office inside the General Services Administration that helps other federal agencies build, buy, and share efficient and easy-to-use digital services. We’re a team of technology experts that work with agencies to diagnose problems and then work alongside agency teams to find the right solutions.

Headquartered at 18 and F streets in Washington, D.C., we’re an office of federal employees acting as a civic consultancy for the government. We’re transforming government from the inside out, creating cultural change by working with teams inside agencies who want to create great services for the public.

what we do

We deliver solutions to your problems. The first step in that process is always a thorough exploration of the challenges facing your agency and your users, but the solution can be found down any number of different paths. The constant is that 18F will gather the right experts for the job, work hand-in-hand with your team, use modern techniques, and talk with real users throughout the process to make sure we’re building the right thing, not just any thing.

We deliver:

  • Custom products to solve your problems
  • Innovative ways to buy technology
  • Platforms built for government
  • A path to becoming a digitally-powered organization
  • Modern digital service techniques

Learn more about what we can do for your agency.


Posted on .

by Kate Garklavs

Tagged / content / lessons learned / how we work /

Wondering if a Writing Lab might be right for your organization? Reviewing the benefits of Labs might help you figure out if starting your own is the way to go.

Continue reading “6 ways a writing lab will help your organization”...

Posted on .

by Jessie Young

Tagged / best practices /

Last month, I completed Sandi Metz's object-oriented design course. It was three intense days of working through refactoring exercises and discussing code as a group with my class of 30 students. I got a ton out of the class and returned to my work at 18F excited to practice what I'd learned. I've rounded up my top lessons from the course for you to enjoy.

Continue reading “5 lessons in object-oriented design from Sandi Metz”...

Posted on .

by Ryan Sibley

Tagged / content design / gsa / procurement /

Recently, we partnered with the Office of Integrated Technology Services (ITS) here within the General Services Administration (GSA) on a four-month effort to develop a plain language guide, informed by research and interviews, to help technology companies interested in doing business with the federal government better understand how to join IT Schedule 70.

Continue reading “Using plain language to bridge the gap between government and industry”...