18F Blog

This is part four in a series of posts about building product management capacity in government agencies. For this post, we chatted with Bill Laughman from DOJ’s Civil Rights Division about his experience as a product owner on Civil Rights reporting portal.

If you have ever led or managed a web project, you know that coordinating a team of software engineers is hard work! We hope this blog post can help you understand the concepts behind choosing a web application architecture, so that you can steer your software towards simplicity — even if you don’t have direct software engineering experience.

18F can help agencies with the process of developing an effective data strategy. Our principles of user-centered design, agile, and iterative delivery can increase your agencies’ chance for success in using data more effectively.

Pairing our deepening domain knowledge of the unique nuances of benefits administration and delivery across programs and levels of government with our core expertise in modern technology and digital service delivery, 18F’s Public Benefits Portfolio team helped empower our partners to take some important leaps forward to rise to the critical challenges of the current moment, and we’re thrilled to highlight some of their achievements from this past year.