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Writing for the web is easy. Writing for users is not.
on October 26, 2016
Government websites are written for an extraordinarily diverse group of users. They come to our websites with different knowledge, backgrounds, and abilities. Fortunately, there are steps we can take to make sure the content we care about reaches the audience we want (and is useful to them).
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Three small steps you can take to reboot agile in your organization
on October 25, 2016
This past summer, 18F held an agile workshop for the National Technical Information Service (NTIS), part of the U.S. Department of Commerce. An agency with roots going back to World War II, NTIS is facing a future that requires a strategic realignment towards open data and services.
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Embracing opportunities to improve and innovate
on October 24, 2016
Today the GSA Inspector General (IG) issued a report that identified areas for improvement, and we are thankful for their oversight. We have made many improvements over the last few months to address the issues outlined in this report and will take all additional actions necessary.
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Iterative workplace design at the Denver Federal Center
on October 14, 2016
Not long ago, the General Service Administration’s regional headquarters on the Denver Federal Center campus looked like a stereotypical office space; today, it is a modern workplace thanks to the iterative work of the Denver GSA’s design team.
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Announcing the Digital Acquisition Accelerator Playbook
on October 12, 2016
Built on the lessons learned during the pilot phase of the Digital Acquisitions Accelerator, the accompanying playbook examines the current acquisition landscape and provides an approach to procuring custom software solutions. Our goal is to make the government a smarter and more informed buyer of digital products and services.
18F Blog
Delivering civic technology
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