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Designing technology-enabled public services requires deep expertise in how different elements of the experience come together (or don’t!). The 18F design chapter comprises four discipline-specific cohorts — service design, user experience (UX) design, product design, and content strategy — each of which has a primary focus, with corresponding tools, methods, and techniques."

We asked our design team what they learned in 2022, and what they are looking forward to in 2023. Here’s what some of our team members had to say.

We asked 18F designers what they've learned from fellow designers while working together. Here's what they said.

18F consulting software engineers play a pivotal role in helping our partners understand and solve their technical problems, and in doing so help them understand what problems cannot be solved with technology.

The Presidential Innovation Fellows (PIF) program has extended the application deadline to June 24 to help bring the best outside technology talent into government. Join entrepreneurs, designers, data scientists, engineers, developers, and other technologists for a 12-month tour of duty tackling some of our nation’s biggest challenges.

Today, we’re happy to announce the first open position on the new hiring page for the Technology Transformation Services (TTS). JoinTTS will be the new home for all TTS job postings, including open 18F jobs.

Now’s the time to get involved in transforming how the government builds, buys, and shares technology. Now’s the time to lead a growing office of talented and motivated people looking to help federal agencies deliver better services to the public at a lower cost. Sound interesting? Then we’ve got a job for you: Commissioner of the Technology Transformation Service.

Over the past year, the Talent Team has worked hard to improve the 18F job application process. We’ve worked hard, but also differently. We shifted our view of talent acquisition from a support function to a product that we deliver, and one that demands the lean and agile philosophies that are the 18F way of life.

The third class of Presidential Innovation Fellows was sworn into duty last week by former CTO Todd Park. We are excited to welcome them into the 18F family.

When asked what it is we do, one quick answer is, "we’re hacking bureaucracy." While it may sound provocative, it isn’t.