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Long-term teams, not sudden handoffs
on December 3, 2019
Don’t let your agency waste knowledge and opportunity. Instead of planning for a handoff to operations and maintenance, plan for a long-term team. Instead of launching your project and then keeping it running, plan for ongoing development.
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Becoming a product manager
on November 21, 2019
If you had asked me two years ago what a product manager is, I wouldn’t have known. And, yet, today, that is one of my titles. Along the way, I have been lucky to receive guidance and coaching from experienced product managers at the General Services Administration’s 18F.
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Building product management capacity in government part 2 – Interview with a product manager
on November 19, 2019
This is part two in a series of posts about building product management capacity in government agencies. For this post, we chatted with Jerome Lee of the Centers for Medicare & Medicaid Services about his experience as a product manager on our current project
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Barriers to Government’s Adoption of User-centered Design — And How To Address Them
on November 7, 2019
Last summer, we embarked on a 10x project to explore (and potentially improve) user-centered design practices across the federal government.
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Measuring culture on our engineering team
on October 29, 2019
To be inclusive and effective, a team needs a culture where everyone is respected, treated fairly, and feels that they belong. We don’t see this diversity, equity, and inclusion work as a “nice-to-have” or optional.
18F Blog
Delivering civic technology
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