December 11, 2018
In the previous post, we wrote about how product management works in Path Analysis and Experiment & Iterate phases. In this post, we’ll discuss how 18F product managers support our partner agencies who are procuring the services of industry contractors to help achieve their mission.Continue reading about Product management at 18F, part 2 - Acquisitions
December 4, 2018
At 18F, we partner with federal agencies to improve the user experience of government. We bring our product management skills to bear during these engagements to build digital services in line with our partners’ missions. When working with an agency, identifying the right problem focus on is often the first challenge. That’s why we have Path Analyses (PA): short engagements to survey the landscape and align everyone on a path forward.Continue reading about Product management at 18F, part 1 - New engagements
Ask 18F — Can you share any tips or suggestions on how to shift the cultural mindset of my organization?June 14, 2018
Ask 18F is an advice column that answers questions sent in by federal employees. In this edition, we’ll talk about how to shift the cultural mindset in an organization from traditional business intelligence to more predictive solutions.Continue reading about Ask 18F — Can you share any tips or suggestions on how to shift the cultural mindset of my organization?
April 17, 2018
At 18F, a primary goal we have when working with agency partners to build or buy great digital products is to make sure the agency partner has full ownership over the product and its outcomes by the time we leave the project. One of the ways we build this sense of ownership is by identifying a Product Owner early on.Continue reading about So, you’re a Product Owner...
September 18, 2017
The Technology Transformation Services (TTS) has been working with the Forest Service in an effort to move their permitting process online. We’ve previously written about how doing this work in the open can benefit other agencies with permit systems. In this post, we’ll focus on why it’s important to have a product owner, what that looks like from the Forest Service’s perspective, and why a product owner is critical to successful projects.Continue reading about A day in the life of an 18F product owner
January 17, 2017
A key part of agile development is constantly shipping new features. With so many changes happening to the product, it can be hard to keep track of how the product is growing and improving. Release notes help keep everyone on the team in the know about what’s shipping, give a clear list of features to check, and help always frame our work in terms of the value it delivers to users.Continue reading about The life-changing magic of writing release notes
January 11, 2017
Large software systems are hard, and in government we're tasked with building large systems to manage complex benefits and processes. Often those mandates arrive on the back of a failing legacy system. An agile workflow has the benefit of allowing us to try out our ideas before committing to years of time and money.Continue reading about The best way to build big is to start small