18F Blog

This is the second in a two-part series exploring the basics of running a remote moderated usability test. In part one, we explored usability testing at a high level: what it is and why it’s important. In this post we’ll review a five-step process for conducting your first round of tests

In this two-part series, we’ll provide an introduction to remote moderated usability testing. In part one, we’ll explain what usability testing is and why it’s important, differentiate usability testing from user acceptance testing, and talk about things that aren’t required to do a usability test

Maturing your design research practice is a bit like honing your skills at cooking. Experienced researchers rely on a refined set of sensibilities, or tastes, in their use and application of research methods; they create, curate, and refine informational recipes that turn raw data into palatable insights. And just like cooking, everyone can improve in their research abilities with a bit of reflective practice