Blog

October 26, 2016

Writing for the web is easy. Writing for users is not.

By Chris Goranson , Emileigh Barnes , Phoebe Espiritu

Government websites are written for an extraordinarily diverse group of users. They come to our websites with different knowledge, backgrounds, and abilities. Fortunately, there are steps we can take to make sure the content we care about reaches the audience we want (and is useful to them).

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content design user-centered design

October 25, 2016

Three small steps you can take to reboot agile in your organization

By Chris Goranson , Michael Torres , Kristy Singletary

This past summer, 18F held an agile workshop for the National Technical Information Service (NTIS), part of the U.S. Department of Commerce. An agency with roots going back to World War II, NTIS is facing a future that requires a strategic realignment towards open data and services.

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agile department of commerce national technical information service workshop agency work

October 24, 2016

Embracing opportunities to improve and innovate

By V. David Zvenyach

Today the GSA Inspector General (IG) issued a report that identified areas for improvement, and we are thankful for their oversight. We have made many improvements over the last few months to address the issues outlined in this report and will take all additional actions necessary.

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18f technology transformation services transparency

October 14, 2016

Iterative workplace design at the Denver Federal Center

By Greg Boone

Not long ago, the General Service Administration’s regional headquarters on the Denver Federal Center campus looked like a stereotypical office space; today, it is a modern workplace thanks to the iterative work of the Denver GSA’s design team.

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public buildings service design general services administration

October 12, 2016

Announcing the Digital Acquisition Accelerator Playbook

By Duane Rollins

Built on the lessons learned during the pilot phase of the Digital Acquisitions Accelerator, the accompanying playbook examines the current acquisition landscape and provides an approach to procuring custom software solutions. Our goal is to make the government a smarter and more informed buyer of digital products and services.

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