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Packaging up API usability testing for agency reuse
May 19, 2014
Over the past year, a GSA collaboration has seen a project that offers API usability testing to federal agencies go from the pilot stage to a regular, robust series. Already, 13 agencies and programs have participated, and several more participate with every monthly session that passes. The best examples from across the government have made clear that one of the most important tasks of API producers is to regularly engage their developer community and listen to what they have to say. But just encouraging agencies to do this only goes so far.
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Slides from the inaugural 18F Demo Day
May 16, 2014
The presentations given at the inaugural 18F Demo Day on May 9, 2014 are online and available at Speaker Deck. If you would like more information on any topic, please feel free to contact the individual speaker.
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When asked what it is we do, one quick answer is, "we’re hacking bureaucracy." While it may sound provocative, it isn’t.
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There has been some great coverage of the new group of tech specialists out of the GSA, dubbed 18F.
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Make government APIs better with user experience
May 10, 2014
An API is a product just like a car, a website or a ballpoint pen. It’s designed to help someone do something. Products are either designed well—they meet expectations and deliver value—or they are designed poorly and create frustration and confusion. Inevitably, bad products are abandoned without a thought, like an old T-shirt with holes in it.
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18F Blog
Delivering civic technology
Page 89 of 91
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