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Andrew Hyder Government Service Improvement Award recognizes commitment to serving the public
on January 12, 2024
TTS is proud to present the 2023 Andrew Hyder Government Service Improvement Award to Lalitha Jonnalagadda. This is awarded annually to one or more federal employees who demonstrate both excellence in their work and a commitment to improving the public's experience with government.
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Sharing artifacts and outputs from research
on December 5, 2023
Have you conducted user research and are now wondering what artifacts or outputs you can share and with whom? Here's a guide.
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A website refresh in 3 months
on September 21, 2023
A website redesign doesn't have to be a big project. By approaching it as a process of iteration, we launched a refreshed site in the span of several weeks.
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Catching up with the TANF Data Portal project
on September 7, 2023
Around 800,000 low-income American families receive cash assistance through Temporary Assistance for Needy Families (TANF) each month. 18F and the Administration for Children & Families’ Office of Family Assistance partnered on building a new data portal for TANF. We caught up with Office of Family Assistance leaders to see how their agency is continuing with the work.
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First, do no harm: mistakes to avoid in creating accessible user experiences
on September 5, 2023
Accessible design and development practices help us build inclusive experiences. But we can lose sight of the people we serve if we don’t steadily work to better understand our users. To create accessible experiences, avoid these mistakes.
18F Blog
Delivering civic technology
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