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18F Checks In With the DAWSON Project at the U.S. Tax Court
April 25, 2023
The United States Tax Court is an independent federal court that settles disputes between taxpayers and the Internal Revenue Service. Since the 1980s, the Court has used a modified commercial software product to manage its operations. In December 2020, the Court introduced DAWSON, a modern open-source case management system developed with assistance from an industry partner and 18F. DAWSON streamlined Court operations and changed the way the public interacts with the Court.
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At 18F, we like to keep in touch with our project partners. 18F partnered with the USGS Water Resources Mission Area from March 2020 to June 2022 on a wide variety of projects together. We caught up with Emily Read, Chief for the Web Communications Branch at USGS Water Resources Mission Area.
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A new home for the federal plain language community
February 22, 2018
The Plain Language Action and Information Network (PLAIN) is one of the longest-standing champions for great content and user experience in government. A small team from 18F worked closely with DigitalGov and PLAIN to redesign plainlanguage.gov, making it more modern and usable.
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The user-centered redesign of IdentityTheft.gov
May 24, 2016
IdentityTheft.gov is user-friendly and intentional. We talk to the team behind the redesign about the user research that went into content and design decisions for the site.
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“Amanda Weaver’s team at the U.S. Postal Service Office of Inspector General operates like a government think-tank. They write white papers on everything from 3D printing to the Internet of Postal Things. We talked to Amanda about the futuristic things her office is dreaming up for the post office of the future.”
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Dr. Bill Barry — NASA’s Chief Historian since 2010 — will soon be visiting 18F to talk about the history of NASA’s logo. Here, read his insights on why “the meatball” is so popular, his advice to young folks considering careers in aeronautics, and more.
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What we can learn from the Interior's social feeds
January 21, 2016
One of my favorite projects is the U.S. Department of the Interior's work on social media. I recently asked Rebecca Matulka, the senior digital media strategist for Interior what she’s learned while running an online community that helps Interior achieve its larger strategic goals.
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The city of Philadelphia, the city of Boulder, and the Tennessee Department of Environment and Conservation have all adapted analytics.usa.gov for their own use. We recently talked to them about how they adapted the platform and what advice they’d have for others who'd like to do the same.
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