Blog posts by Sarah Eckert:

We actively work to help our teammates grow. We want everyone to become better at the work we do, and we want to model that for our partners.All of this requires some key skills: communication, agility, and openness.

This is the second in a two-part series exploring the basics of running a remote moderated usability test. In part one, we explored usability testing at a high level: what it is and why it’s important. In this post we’ll review a five-step process for conducting your first round of tests

In this two-part series, we’ll provide an introduction to remote moderated usability testing. In part one, we’ll explain what usability testing is and why it’s important, differentiate usability testing from user acceptance testing, and talk about things that aren’t required to do a usability test