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The Plain Language Action and Information Network (PLAIN) is one of the longest-standing champions for great content and user experience in government. A small team from 18F worked closely with DigitalGov and PLAIN to redesign plainlanguage.gov, making it more modern and usable.
Continue reading about A new home for the federal plain language community -
At 18F, we have employees across the U.S. Over time, we’ve cultivated our best practices for distributed teams and design methods. Yet, doing research as a remote team is still really hard. Here are some things that we’ve found make it easier.
Continue reading about 3 ways to manage research projects remotely -
At 18F, we work in an agile way — in other words, we base our designs on user needs, conduct usability testing, iterate quickly, and release MVPs (minimum viable products) rather than highly finalized releases. We take an agile approach to content too.
Continue reading about Taking an agile approach to content -
We use Checklistomania to help new and existing employees keep track of tasks that need to be completed. It’s open source and in the public domain: fork it, adapt it, use it — and let us know how we can make it better
Continue reading about Checklistomania makes it easy to keep track of relative tasks