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In 2015, TTS created a Slack bot to help us use more inclusive language. Over time, we found this bot could use some improvements. So starting in 2019, we began conducting research and iterating on our bot to further our goal of a welcoming, inclusive culture.
Continue reading about Improving inclusion, continuously: how we iterated on our bot to promote more inclusive and thoughtful language -
We actively work to help our teammates grow. We want everyone to become better at the work we do, and we want to model that for our partners.All of this requires some key skills: communication, agility, and openness.
Continue reading about Building a collaborative culture: How 18F works