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Human-centered design for IT centralization, part 2 - Deciding whether or not to centralize
April 11, 2019
This is Part 2 in a series of posts on the importance of human-centered design when evaluating IT centralization. In this post, we’ll help you decide if IT centralization makes sense for your agency. After interviewing several folks who’ve been through a centralization initiative, we’ve developed some best practices for navigating this big question in a more user-centered way.
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Why we love modular contracting
April 9, 2019
Modular contracting is an acquisition strategy that 18F uses with many of our partners and our internal programs. So, why do we love modular contracting and how does it make procurement better?
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Today, we’re launching U.S. Web Design System 2.0 (USWDS 2.0), a new foundation for the future of our design system. This new version was designed to make it easier for any project to integrate USWDS and use it to support both your mission and the needs of your audience.
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Human-centered design for IT centralization, part 1 - Why prioritizing users is important during IT centralization
April 3, 2019
At 18F, we believe directly engaging users while evaluating IT centralization will result in services that work better for the people they serve. As part of a 10x project, we’ve talked to users who understand how centralization has impacted their day-to-day work and gathered lessons learned and best practices.
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When to use Commercial Off-the-Shelf (COTS) technology
March 26, 2019
Often, when government looks to recompete or start a new IT project, they’re presented with a Commercial Off-the-Shelf (COTS) solution that promises to do exactly what is needed out-of-the-box. The decision whether to use a COTS product or build a custom software product should always be based on the needs and assets of your users and current infrastructure. No situation is exactly the same, but here are some general considerations to help you in choosing whether COTS is right for your project.
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