18F Blog

We hoped CALC, a powerful labor category and pricing research tool from GSA and 18F, would save federal contracting officers time and money. Turns out, it’s also saving cities time and money. In August, we found out the City of Boston has been using CALC to vet pricing they receive in response to a request for proposals.

Last month, content strategist and UX designer Natalie Kurz from the Consumer Financial Protection Bureau presented at 18F. Prior to her presentation, we had the chance to chat with Kurz via email about her experience working with different types of content, her predictions for the field, and the collaborative approaches she recommends.

Well, we sure didn’t expect this. But the winning bid for the first iteration of the 18F micro-purchase experiment was $1. And on Wednesday, the winner delivered a solution that passed our acceptance criteria.

What if we told you that most catastrophic digital security vulnerabilities had one common denominator? One overriding contributor to root causes? Would you believe that one factor is also the biggest impediment to great design and software? That one thing? Complexity.

Natalie Kurz, a content strategist at the Consumer Financial Protection Bureau, recently spoke at 18F about some best practices for creating and promoting digestible, user-friendly content.