18F Blog

In the second post in this series on how transparency, autonomy, and collaboration produce organizational culture change, I describe a few of the initiatives we’ve undertaken to increase transparency into 18F’s internal operations.

The feature that distinguishes high-performing organizations across all industries is their ability to facilitate knowledge sharing across the entire organization. This is the first post in a series about the tools and processes we use at 18F to facilitate knowledges sharing.

2015 was a big year for 18F. We almost doubled in size, worked with 28 different agency partners, and released products ranging from Design Method Cards to cloud.gov. Internally, we improved onboarding and our documentation by releasing guides on topics as diverse as content, accessibility, and creating good open source projects. To mark the end of the year, we reached out to everyone at 18F and asked them to reflect on a meaningful project they worked on this year.

Across the pond, the motto of the United Kingdom's Government Digital Service (GDS) is “the strategy is delivery.” Over here, we say “delivery is the strategy,” but we’re both focused on the same thing: Fostering positive change across government by shipping quality digital solutions.