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18F Blog

Delivering civic technology

How we test 18f.gsa.gov

By Greg Boone
December 11, 2015 testing how we work 18f.gsa.gov communication tools and practices best practices tools you can use jekyll

As our blog got more complicated, we started making mistakes that were hard to catch before publishing. So we came up with a way to catch many of those errors, before they end up in your browser.
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An open source government is a faster, more efficient government

By CM Lubinski
December 9, 2015 eregulations open source agency work best practices collaboration tools

Regulation 479 is the first Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) regulation on the eRegulations platform. This collaboration is an excellent example of how open source development helps 18F deliver valuable services to our clients and the American public.
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Learning how to build a better “front door” for the federal government

By Colin MacArthur , Carolyn Dew , Michelle Chronister
December 8, 2015 user research federal front door transformation services

Over the last several months, staff from General Service Administration’s USAGov and 18F teams have been talking to Americans around the country about the good, the bad, and the ugly of interacting with their federal government. The goal of the research is to gain a better understanding of how we can build a better “front door” to the federal government by building new digital services and enhancing existing ones.
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Using emoji for knowledge sharing

By Melody Kramer
December 8, 2015 onboarding how we work communication tools and practices tools you can use

Our coworkers are very, very good at documenting the things they learn in Slack, our chat program, because it’s part of their daily workflow. So I tried an experiment: I asked my 18F coworkers to tag messages that every new 18F employee should know with the :evergreen_tree: emoji.
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What exactly do we even do all day?

By Zac Cohn
December 7, 2015 transformation services best practices open government transparency how we work convincing stakeholders

We've always been open about our code, but we decided to experiment with being open with our project management as well. We've opened up the Trello board for a project we're working on with the Environmental Protection Agency to the public, and the results have been fantastic.
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