At 18F, we believe that employing agile practices is the most effective way to build digital services. User story estimation is one of the most useful agile tools, and in this post, I’ll talk about how and why my team has been using it.
One of my favorite projects is the U.S. Department of the Interior's work on social media. I recently asked Rebecca Matulka, the senior digital media strategist for Interior what she’s learned while running an online community that helps Interior achieve its larger strategic goals.
We want to build a diverse and inclusive workplace where people use more inclusive language so we recently customized Slackbot's autoresponses to respond automatically with different phrases if someone uses the words 'guys' or 'guyz' in an 18F chat room.