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18F Blog

Delivering civic technology

Leadership and innovation at California's Child Welfare Services

By Stuart Drown , Mike Wilkening
November 17, 2016 state and local practice acquisition services rfp ghostwriting procurement health and human services

This is the story of how the State of California changed direction on a $500 million IT project for Child Welfare Services. To a large degree it’s about technology. But it‘s also about leadership, changing frames for assessing risk, and relationships based on trust.
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Modular procurement resources for state and local government

By Mark Headd , Robin Carnahan
November 15, 2016 state and local practice modular contracting agile acquisition services procurement health and human services

Our recent work with state government agencies in California and Mississippi provides some powerful examples of how 18F’s commitment to working and learning in the open can provide enormous benefits — even to states that are not yet working directly with 18F.
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code.gov is the next milestone in federal open source code

By Andre Francisco
November 7, 2016 open source presidential innovation fellows general services administration code.gov product launch

Last week, U.S. Chief Information Officer Tony Scott announced the launch of code.gov, another important milestone in the federal government’s adoption of open source code. The new site provides access to more than 50 open source projects from 13 federal agencies.
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California takes a new approach to procurement

By Alla Goldman Seiffert , Robin Carnahan
October 28, 2016 state and local practice acquisition services procurement video health and human services

The Technology Transformation Service recently held an industry day to talk to the private sector community about our vision, our projects, and how GSA and vendors can work together to bring modern digital services to the federal government. For that event, California’s Stuart Drown recorded a short video talking about 18F’s work with California on their Child Welfare System.
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Writing for the web is easy. Writing for users is not.

By Chris Goranson , Emileigh Barnes , Phoebe Espiritu
October 26, 2016 content design user-centered design

Government websites are written for an extraordinarily diverse group of users. They come to our websites with different knowledge, backgrounds, and abilities. Fortunately, there are steps we can take to make sure the content we care about reaches the audience we want (and is useful to them).
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