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Product management at 18F, part 3 - Products and Platforms
on December 20, 2018
While our consulting work serves the needs of a particular customer, managing one of our products means we are responsible for a shared service used by many of our partners. Managing one of the products and platforms means thinking beyond any individual customer. This work requires that we constantly evaluate market needs, ensure the product matches those needs, and support the business side of product management.
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Product management at 18F, part 2 - Acquisitions
on December 11, 2018
In the previous post, we wrote about how product management works in Path Analysis and Experiment & Iterate phases. In this post, we’ll discuss how 18F product managers support our partner agencies who are procuring the services of industry contractors to help achieve their mission.
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Product management at 18F, part 1 - New engagements
on December 4, 2018
At 18F, we partner with federal agencies to improve the user experience of government. We bring our product management skills to bear during these engagements to build digital services in line with our partners’ missions. When working with an agency, identifying the right problem focus on is often the first challenge. That’s why we have Path Analyses (PA): short engagements to survey the landscape and align everyone on a path forward.
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Introduction to remote moderated usability testing, part 2: How
on November 20, 2018
This is the second in a two-part series exploring the basics of running a remote moderated usability test. In part one, we explored usability testing at a high level: what it is and why it’s important. In this post we’ll review a five-step process for conducting your first round of tests
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Introduction to remote moderated usability testing, part 1: What and why
on November 14, 2018
In this two-part series, we’ll provide an introduction to remote moderated usability testing. In part one, we’ll explain what usability testing is and why it’s important, differentiate usability testing from user acceptance testing, and talk about things that aren’t required to do a usability test
18F Blog
Delivering civic technology
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