What we deliver

We help federal agencies build, buy, and share modern digital services to improve the user experience of government.

Custom products to solve your problems

If your agency’s project has a digital component, our team of software developers, visual designers, writers, and security experts can help you build it. We can help you:

  • Improve a challenging user process by reimagining a daunting task, as we did with the U.S. Citizenship and Immigration Service and their immigration and visa processes.
  • Build a new site and API to showcase and synthesize data from multiple sources, as we did with Department of Education’s College Scorecard.
  • Help you make your data more accessible with a user-friendly site and developer tools, as we did with the Federal Election Commission.
  • Build web-based tools to streamline internal agency processes, as we did with Communicart and CALC.
  • Scope a solution or collaborate on an idea in a way that empowers you to meet the needs of your users, as we did with the Department of Labor’s Wage and Hour Division.
  • Do user research and discovery sprints to promote a new digital model that houses information, as we did with NASA and the National Oceanic and Atmospheric Administration’s Climate Discovery project.

Innovative ways to buy technology

We believe federal IT acquisitions can be faster, cheaper, and produce better results. If your agency is developing a new request for quotation for IT services or is interested in innovative ways to buy technology, our team is excited to work with you. We can help you:

Platforms built for government

Federal agencies face a unique set of technology problems. We’re building a suite of secure, scalable tools and platforms that any agency can use to solve these common problems. Our platforms are built with the needs of government addressed right at the beginning and are being actively improved to meet your needs. We can help you:

A path to becoming a digitally-powered organization

We can embed a fully-dedicated 18F team within your agency to work hand-in-hand with you to increase your internal digital capacity, help you form new digital habits, and ultimately drive organizational culture change. We can help you:

  • Attract, empower, and grow your own digital team.
  • Adopt a DevOps culture and begin a transition to the cloud.
  • Institute lean-agile practices, including agile acquisitions.
  • Establish a model to modernize your legacy systems.

Modern digital service techniques

We can provide your team with the skills and knowledge they need to modernize your agency’s digital services. We’ve also built a number of knowledge-sharing and documentation tools for 18F’s own use that you can copy and use at your agency. We can help you: