How we work

Together, we create a unified team by pairing our technical expertise with your program knowledge.

We engaged with 18F, and it was a game-changer for us. They came in and helped the IT team and business owners get involved in the agile development process. It changed our whole methodology. - Federal Election Commission about the new

18F partners with civilian and military federal agencies to help you build or buy exceptional digital services that address your initiatives.

18F works with partners that have federal funding and, as a cost recoverable office, we’re required to charge for our work. We break projects into two stages: Path Analysis, then Experiment and Iterate.

Step 1: Path Analysis


18F can help you make an informed, confident decision about how to address your technology problems. With a Path Analysis, we’ll develop an action-oriented analysis of routes to pursue, places to narrow the project’s scope, and the best ways to deliver value to your users. Each Path Analysis is customized to the needs of an agency, with the goal of moving you from identifying a problem to working on a solution.

Step 2: Experiment & Iterate


Once your team has completed a Path Analysis, we can experiment and iterate on a solution to your problem. An 18F team will work shoulder-to-shoulder with your team to explore the challenges your users face and develop solutions to those problems. Experiment & Iterate phases can focus on investigating user needs, building a working product, or preparing your team to take over development. This model allows you to stay in control of your budget and remain flexible.

Do you have a project that needs technical expertise and an innovative strategy to move forward? Email us at, and we’ll set up a meeting.

Here are a couple of projects we’ve built with federal agencies using a Path Analysis followed by Experiment & Iterate phases.

Have a project in mind?

Want to see if 18F can help your agency? We’d love to talk more, answer your questions, or learn more about what you’re working on.