How we work

We’ll work hand-in-hand with your team, use modern techniques, and talk with real users to build the right thing, not just any thing.

We find our way through every project by putting the needs of the public first. We use human-centered design, agile methodologies, and open source software to build world-class digital services for the American public. We’re committed to working in the open, building accessible products, and deploying early and often.

See exactly how we put all of those principles into practice by reading through our guides. We’re public about the standards we use, and we publish any guidance we create for our staff.

Our guides