How we work

Together, we create a unified team by pairing our technical expertise with your program knowledge.

18F partners with civilian and military federal agencies to help you build or buy exceptional digital services.

18F works with partners that have federal funding, and, as a cost recoverable office, we’re required to charge for our work. 18F also offers procurement services to state and local governments with access to federal funds.


Path Analysis:

Asking the right questions, solving the right problems.

Each Path Analysis is customized to the needs of an agency, with the goal of moving you from identifying a problem to working on a solution. With a Path Analysis, we’ll develop an action-oriented analysis of routes to pursue, places to narrow the project’s scope, and the best ways to deliver value to your users.

  • 2-3 person team
  • 8-10 weeks
  • Typically $195,000
  • 1 path analysis per project

Experiment & Iterate:

Exploring user-centered solutions.

Once your team has completed a Path Analysis, we can experiment and iterate on a solution to your problem. An 18F team will work shoulder-to-shoulder with your team to explore the challenges your users face and develop solutions to those problems. Experiment & Iterate phases can focus on building a working product, preparing a procurement package, or training your team to take over development. This model allows you to stay in control of your budget and remain flexible.

  • 4-6 person team
  • 12 weeks
  • Typically $630,000 - $750,000
  • Flexible number of phases based on project needs
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Work with us to plan successful projects, choose better vendors, build custom software, or learn how to work in new ways.

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Case studies

Here are a couple of projects we’ve built with federal agencies using a Path Analysis followed by Experiment & Iterate phases.